Frequently Asked Questions (FAQ)
Welcome to our FAQ section, where we answer the most common questions about our products and services. If you need further assistance, feel free to reach out to us at Qbsupport@Quickbookproplus.shop.
1. About Our Products
Q: Are your QuickBooks licenses genuine?
A: Yes! We are an authorized reseller of Intuit QuickBooks products, and all licenses we sell are 100% genuine and legally sourced.
Q: What QuickBooks versions do you offer?
A: We offer the following QuickBooks editions:
✔ QuickBooks Pro Plus
✔ QuickBooks Mac Plus
✔ QuickBooks Premier Plus
✔ QuickBooks Enterprise
Each version is tailored to different business needs, so if you’re unsure which one is best for you, feel free to ask us!
Q: Is this a lifetime license or a subscription?
A: Our QuickBooks licenses are annual subscriptions, valid for one year from the activation date. After that, you will need to renew your license.
2. Ordering & Delivery
Q: How will I receive my QuickBooks product key?
A: All our products are digitally delivered via email. Once your payment is confirmed, you will receive:
✔ Your product key
✔ A detailed installation and activation guide
✔ Customer support contact in case you need help
Q: How long does it take to receive my order?
A: Most orders are delivered instantly within 5–15 minutes after purchase. However, in rare cases, it may take up to 24 hours due to security verification.
Q: What if I don’t receive my email after purchase?
A: First, please check your spam/junk folder. If you still haven’t received it, contact us at Qbsupport@Quickbookproplus.shop, and we’ll resend your order.
3. Installation & Activation
Q: How do I install QuickBooks after purchasing?
A: You will receive a detailed step-by-step installation guide in your email. Simply follow the instructions, and if you need help, our support team is available.
Q: What if my product key doesn’t work?
A: If you experience activation issues, please:
1️⃣ Double-check that you entered the key correctly.
2️⃣ Ensure your system meets QuickBooks requirements.
3️⃣ Contact us with a screenshot of the error message, and we’ll help you resolve the issue or provide a replacement key if necessary.
Q: Can I transfer my license to another computer?
A: Yes, but you must uninstall QuickBooks from your old computer before activating it on a new device.
4. Payments & Refunds
Q: What payment methods do you accept?
A: We accept:
✔ Credit/Debit Cards
✔ PayPal
✔ Other secure third-party payment gateways
Q: Do you offer refunds?
A: Due to the digital nature of our products, all sales are final. However, we offer refunds in the following cases:
✔ Non-working or invalid key (and we are unable to provide a working replacement).
✔ Incorrect product delivered.
For more details, visit our Refund Policy.
5. Support & Assistance
Q: How can I contact customer support?
A: You can reach us at:
📧 Email: Qbsupport@Quickbookproplus.shop
🌐 Website: www.Quickbookproplus.shop
Q: What are your support hours?
A: We strive to respond to all inquiries within 24 hours, Monday–Friday.
If your question is not listed here, feel free to contact us, and we’ll be happy to assist you!